If for any reason you need to cancel your booking, you can do so without penalty before your rental date starts. We will give a full refund for cancellations made 7 days before your delivery date. Between 3 to 7 days before the delivery date, refund depends if the shipment has already been made. Less that 3 days before the delivery date, it will be not possible to do a refund.
After your rental date starts, we will charge a cancellation fee equal to EUR20.00. The rental fees for the period you had the device will be exempt from the refund. You will need to return the device to us on the day that you cancel your order – days where you are in possession of the device cannot be refunded.
Please contact us if you have to cancel your order.